Dashboard Guide
Media Management
Upload and manage photos for your Google Business Profile
Manage your Google Business Profile photos directly from the Synoveo dashboard.
Access media management via the Posts menu in the sidebar, then click the Media tab. Requires Pro plan or higher.
Photo Categories
Google organizes photos by category:
| Category | Description |
|---|---|
| Logo | Your business logo (square) |
| Cover | Main banner image |
| Interior | Inside your business |
| Exterior | Outside your business |
| Product | Products you sell |
| At Work | Team members working |
| Food & Drink | Menu items (restaurants) |
| Team | Staff photos |
| Additional | Other relevant images |
Uploading Photos
Select Location
Choose which location to add photos to
Click Upload
Click the "Upload Photos" button
Select Files
Choose images from your device
Set Category
Assign each photo to a category
Upload
Click "Upload" to send to Google
Photo Guidelines
Technical Requirements
- Format: JPG or PNG
- Size: 10KB - 5MB
- Resolution: 720x720 minimum
- Aspect ratio: Varies by category
Category-Specific Sizes
| Category | Recommended Size |
|---|---|
| Logo | 720x720 (square) |
| Cover | 1080x608 (16:9) |
| Interior/Exterior | 720x540 (4:3) |
| Products | 720x720 (square) |
Content Guidelines
- High quality, well-lit
- Represent your actual business
- No stock photos
- No text overlays
- No promotional content
Managing Photos
View Gallery
See all photos for a location organized by category.
Reorder Photos
Drag and drop to set display order within categories.
Set Primary
Click "Set as Primary" to make a photo the main image for its category.
Delete Photos
Select and delete photos you no longer want.
Photo Analytics
Track photo performance:
- Views - How many saw the photo
- Customer photos - User-submitted images
- Photo count - Total photos by category
Customer Photos
Customers can upload photos to your profile:
- View in the "Customer Photos" tab
- Cannot delete (Google policy)
- Can report inappropriate photos
Best Practices
- Upload quality images - Professional if possible
- Cover all categories - Complete your gallery
- Update regularly - Add new photos periodically
- Show your best - First impressions matter
- Be authentic - Real photos of your business
Troubleshooting
"Upload failed"
- Check file size (max 5MB)
- Verify format (JPG/PNG only)
- Try a different image
"Photo not showing"
- Allow up to 24 hours for Google processing
- Refresh your browser
- Check Google Business Profile directly