Managing Locations

The Locations page is where you manage your Google Business Profile locations.

Viewing Locations

After connecting your Google account, you'll see all accessible locations organized by:

• Google Groups - How they're organized in GBP
• Assignment Status - Assigned or unassigned
• Verification Status - Verified or pending

Location Groups

Locations appear in collapsible groups matching your Google Business Profile organization:

• "Premium Clients"
• "Standard Clients"
• etc.

Filtering

Use the toggle to show:

• All locations - See everything in groups
• Unassigned only - Focus on locations needing assignment

Assigning Locations

Before syncing, assign locations to a Synoveo business:

Why Assign?

Assignment links a Google location to your Synoveo business for:

• API key generation
• Billing tracking
• Sync configuration

Enabling Sync

Once assigned, enable sync for each location:

Location Details

Click a location to see:

• Basic Info - Name, address, phone
• Verification Status - Verified, pending, or action needed
• Sync Status - Enabled, disabled, last sync
• Assignment - Which business manages this location
• API Keys - Keys configured for this location

Verification

Check Verification Status

If a location shows as unverified:

1. Click the location
2. Click "Check Verification Status"
3. Synoveo will query Google for the latest status

Complete Verification

To verify a location:

1. Go to Google Business Profile Manager
2. Select the location
3. Follow Google's verification process
4. Return to Synoveo and refresh status

Troubleshooting

"Location not showing"

• Verify you have Owner/Manager access in Google
• Try "Refresh Locations" button
• Recently added locations may take a few minutes

"Can't enable sync"

• Location must be verified first
• Check verification status in Google

"Location in wrong group"

• Groups are imported from Google
• Reorganize in Google Business Profile Manager