Getting Started

What is Synoveo?

Synoveo is an all-in-one lodging management platform for hotels, B&Bs, hostels, and vacation rentals.

Synoveo is an all-in-one lodging management platform built for hotels, bed and breakfasts, hostels, and vacation rentals. It brings your rooms, rates, booking channels, guest management, and Google listing together in a single console -- so you can spend less time on administration and more time on hospitality.

The Problem

Running a lodging business means juggling a lot of moving parts:

  • Scattered tools -- You update room availability in one place, rates in another, and your Google listing somewhere else. Information falls out of sync and guests see outdated details.
  • Manual channel management -- Listing your property on Booking.com, Airbnb, and Expedia means logging into each site separately to update rates and availability. Miss an update and you risk double bookings.
  • Inconsistent online presence -- Your Google Business Profile shows old photos or wrong hours. Potential guests searching for accommodation in your area see outdated information and book elsewhere.
  • No single view of your business -- Reservations come in from different sources, housekeeping status lives on a clipboard, and you have no easy way to see what's happening at your property today.
  • Expensive software -- Enterprise property management systems are built for large hotel chains. They're expensive, complex, and overkill for independent properties.

The Solution

Synoveo gives you one console to manage everything:

Synoveo dashboard

  • Room and rate management -- Define your rooms, beds, or rental units. Set base rates, seasonal pricing, and special offers in one place.
  • Channel distribution -- Publish your availability and rates to Booking.com, Airbnb, Expedia, and other major booking sites automatically. When a reservation comes in, availability updates everywhere.
  • Direct booking website -- Get a professional booking website for your property, included with your plan. Accept direct reservations without paying commissions to third-party sites.
  • Google Business Profile optimization -- Keep your Google listing accurate and complete. Synoveo monitors your profile, detects unauthorized changes, and helps you rank higher in local search results.
  • Guest management -- Track reservations from all channels, manage check-ins and check-outs, and handle housekeeping assignments.
  • Reviews in one place -- See and respond to reviews from Google, Booking.com, and Airbnb without switching between platforms.

Who Is Synoveo For?

Hotels and Boutique Hotels

Manage your room inventory, distribute to major booking channels, and keep your Google listing optimized. Synoveo supports properties from 5 rooms to 300+. Whether you're running a city center boutique or a countryside retreat, you get the same professional tools that large chains use -- at a fraction of the cost.

Bed and Breakfasts

Designed with smaller properties in mind. Set up your rooms, define rates, and start accepting bookings from multiple channels -- without the complexity of enterprise hotel software. Many B&B owners tell us they used to spend hours per week updating rates across different booking sites. With Synoveo, it takes minutes.

Hostels

Full support for dorm beds alongside private rooms. Synoveo counts dorm beds individually, so you only pay for what you use. The unit-based pricing means a 30-bed hostel pays the same as a 6-room B&B -- because they're similar in size and complexity.

Vacation Rentals

Manage one or many rental properties from a single dashboard. List on Airbnb, Booking.com, and your own website simultaneously. Each property gets its own availability calendar, rates, and photos, but you manage everything from one login.

Key Features at a Glance

FeatureWhat It Does
Room ManagementDefine rooms, beds, and rental units with photos and amenities
Rate PlansSet base rates, seasonal pricing, length-of-stay discounts, and occupancy-based rates
Availability CalendarVisual calendar showing availability across all your rooms
Channel DistributionAutomatic updates to Booking.com, Airbnb, Expedia, and more
Direct Booking WebsiteYour own booking site with real-time availability and online payments
Google Listing ManagementKeep your Google Business Profile accurate and optimized for search
Reservation DashboardAll bookings from all sources in one view
Guest Check-in / Check-outTrack arrivals, departures, and room status
HousekeepingAssign cleaning tasks and track room readiness
Reviews HubRead and reply to Google and booking site reviews
Staff RolesGive your team the right level of access
Police DeclarationsGenerate guest registration documents where required by law
ReportsOccupancy, revenue, and channel performance reports

A Day with Synoveo

Here's what using Synoveo looks like for a typical property owner:

Morning:

  • Open the console and see today's arrivals and departures at a glance
  • Check the reservations that came in overnight from Booking.com and Airbnb
  • Housekeeping sees which rooms need cleaning and in what order

Midday:

  • A guest calls to book directly -- you enter the reservation in Synoveo and availability updates across all channels instantly
  • You notice a new Google review -- you respond to it right from the console
  • You adjust rates for next weekend because a local event is driving demand

Evening:

  • Check in arriving guests with a few clicks
  • Review tomorrow's arrivals to prepare rooms
  • Glance at the week's occupancy and revenue numbers

All of this happens in one place. No switching between tabs, no logging into five different platforms, no risk of forgetting to update availability somewhere.

How It Compares

CapabilityWithout SynoveoWith Synoveo
Update rates on 3 booking sitesLog into each site separately, enter rates manuallyUpdate once, distributed automatically
Prevent double bookingsCheck each channel's calendar manuallyAutomatic -- availability updates in real time
Manage Google listingGo to Google Business Profile ManagerManaged from the same console as everything else
Accept direct bookingsBuild your own website or use a separate toolIncluded -- professional booking website with your plan
See all reservationsCheck each booking site plus your calendarOne dashboard, all sources
Respond to reviewsOpen Google, Booking.com, and Airbnb separatelyAll reviews in one place

How Pricing Works

Synoveo plans are based on your property size, measured in units. The unit formula accounts for different property types:

  • Private rooms (hotels, B&Bs) = 5 units per room
  • Dorm beds (hostels) = 1 unit per bed
  • Vacation rental listings = 10 units per property

For example, a 3-room bed and breakfast uses 15 units and fits in the Solo plan at $29/month. A 6-room B&B uses 30 units and fits in the Starter plan at $49/month.

Plans range from $29/month (Solo, up to 15 units) to $199/month (Business, up to 300 units), with an Enterprise option for larger properties.

Every plan includes the full platform. There are no feature gates -- you get room management, channel distribution, a booking website, Google listing management, and all operational tools on every plan. The only difference between plans is the number of rooms or units you can manage.

See Plans & Pricing for full details, including a quick sizing guide for your property type.

Next Steps

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