Getting Started

Create Your Account

Sign up for Synoveo with your Google account and log in to the console for the first time.

Creating your Synoveo account takes less than a minute. You sign in with your Google account -- the same one you use for your Google Business Profile -- and you're ready to go.

Prerequisites

Before you begin, make sure you have:

  • A Google account (the one linked to your Google Business Profile is ideal)
  • A modern web browser (Chrome, Firefox, Safari, or Edge)

Use the same Google account that manages your Google Business Profile. This way, connecting your listing later will be seamless.

Sign Up

Sign in with Google

Click the Sign in with Google button. You'll be redirected to Google's sign-in page.

Choose Your Google Account

Select the Google account you want to use with Synoveo. If you manage multiple Google accounts, choose the one associated with your business.

Grant Permissions

Google will ask you to approve basic permissions:

PermissionWhy It's Needed
View your name and emailTo create your Synoveo account
View your Google Business ProfileTo connect and manage your listing

Click Allow to continue.

Welcome to Your Console

You'll be redirected to the Synoveo console. Your account is now created and ready to use.

Synoveo dashboard

Synoveo uses Google sign-in exclusively. There are no passwords to remember -- just sign in with your Google account each time.

First Login: What You'll See

When you first log in, the console will guide you through the initial setup:

  1. Dashboard -- Your home screen showing an overview of your property (empty for now)
  2. Getting started checklist -- A step-by-step guide to complete your setup
  3. Sidebar navigation -- Access to all sections: Rooms, Rates, Bookings, Channels, and more

What to Do Next

After creating your account, here's the recommended order for setting up your property:

Connect Your Google Listing

Link your Google Business Profile to start managing your online presence from Synoveo.

Set Up Your Property

Add your rooms, beds, or rental units. Configure base rates and policies.

Choose a Plan

Select the plan that matches your property size. You can explore the console for free before subscribing.

Connect Booking Channels

Start distributing your availability to Booking.com, Airbnb, and other booking sites.

Multiple Properties

If you manage more than one property, you can add additional locations from the console. Each property is managed independently with its own rooms, rates, and channel connections.

Account Security

Your Synoveo account is protected by Google's authentication:

  • No passwords stored -- Authentication is handled entirely by Google
  • Two-factor authentication -- If you have 2FA enabled on your Google account, it applies to Synoveo as well
  • Session management -- Sessions expire after a period of inactivity for security

Troubleshooting

"I can't sign in"

  • Make sure you're using a Google account (Gmail or Google Workspace)
  • Try clearing your browser cookies and signing in again
  • Check that third-party cookies are enabled in your browser

"I signed in with the wrong account"

  • Sign out from the console (click your profile picture, then Sign out)
  • Sign in again and choose the correct Google account

"The page won't load"

  • Check your internet connection
  • Try a different browser
  • Clear your browser cache

Next Steps

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