Billing & Subscriptions

Plans Overview

Detailed overview of Synoveo pricing plans for lodging properties

Synoveo offers simple, capacity-based pricing that scales with the size of your property. Every plan includes the full feature set -- you never pay extra to unlock a feature.

How Pricing Works

You pay based on the number of units at your property, not by feature or user count:

  • Every plan includes the complete Synoveo platform
  • Plans differ only in unit capacity
  • Unlimited staff members on all plans
  • Upgrade anytime as your property grows

Plans

Solo -- $29/month

  • Up to 15 units
  • Perfect for a single property or tiny bed and breakfast
  • All features included
  • Example: A 3-room B&B (15 units)

Starter -- $49/month

  • Up to 30 units
  • Perfect for small bed and breakfasts and vacation rentals
  • All features included
  • Example: A 6-room B&B (30 units)

Growth -- $89/month

  • Up to 75 units
  • Ideal for medium-sized bed and breakfasts and small hotels
  • All features included
  • Example: A 15-room boutique inn (75 units)

Professional -- $149/month

  • Up to 175 units
  • Built for boutique hotels and larger properties
  • All features included
  • Example: A 35-room boutique hotel (175 units)

Business -- $199/month

  • Up to 300 units
  • Designed for large hotels with extensive inventory
  • All features included
  • Example: A 60-room hotel (300 units)

Enterprise -- Contact Sales

  • Unlimited units
  • For hotel chains and large hospitality groups
  • Dedicated account manager
  • Custom onboarding and training
  • Priority support

Understanding Units

Units are calculated based on the type of accommodations you offer. This formula reflects the revenue potential of different property types.

Unit Calculation

Accommodation TypeUnits PerExample
Private room (hotel, B&B, inn)5 units per room6 rooms = 30 units
Dorm bed (hostel)1 unit per bed30 beds = 30 units
Vacation rental listing10 units per property3 listings = 30 units

Formula

Total units = (Private rooms x 5) + (Dorm beds x 1) + (Vacation rental listings x 10)

Examples

Tiny bed and breakfast with 3 private rooms:

  • 3 rooms x 5 = 15 units (Solo plan)

Small bed and breakfast with 6 private rooms:

  • 6 rooms x 5 = 30 units (Starter plan)

Hostel with 10 private rooms and 20 dorm beds:

  • (10 x 5) + (20 x 1) = 70 units (Growth plan)

Boutique hotel with 35 rooms:

  • 35 rooms x 5 = 175 units (Professional plan)

Mixed property with 20 hotel rooms and 5 vacation rental listings:

  • (20 x 5) + (5 x 10) = 150 units (Professional plan)

Your unit count is calculated automatically when you set up your rooms. You can see your current usage on the Settings > Billing page.

What Every Plan Includes

All Synoveo plans come with the complete platform:

  • Channel manager -- Connect to Booking.com, Airbnb, Expedia, and more
  • OTA distribution -- Publish your rates and availability to all connected booking sites
  • Direct booking website -- A professionally designed booking website for your property
  • Google Business Profile management -- Keep your Google listing optimized and up to date
  • Review management -- Monitor and respond to reviews from Google and booking sites
  • Staff management -- Invite unlimited team members with role-based access
  • Booking management -- Handle reservations, check-ins, and guest communication
  • Rate management -- Set up rate plans, seasonal pricing, and occupancy-based rules

Choosing the Right Plan

Not sure which plan fits? Here is how to decide:

  1. Count your accommodations -- How many rooms, beds, or rental listings do you have?
  2. Calculate your units using the formula above
  3. Pick the plan that covers your total units

If you are close to a plan limit and plan to add more rooms soon, consider choosing the next plan up for room to grow.

FAQ

Can I switch plans?

Yes, upgrade or downgrade anytime. Changes are prorated -- you only pay the difference.

What happens if I add rooms that exceed my plan?

You will be prompted to upgrade to a plan with enough capacity before you can save the new rooms.

Is there a free trial?

Contact our sales team to discuss trial options for your property.

Is there annual billing?

Contact us for annual pricing options that can save you money.

What if I downgrade?

If your unit count exceeds the new plan's capacity, you will need to reduce your rooms first. Your existing data and booking history are never deleted.

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