Payment Methods

Manage how you pay for your Synoveo subscription.

Supported Payment Methods

Synoveo accepts:

• Visa
• Mastercard
• American Express
• Discover

All payments processed securely through Stripe.

Adding a Payment Method

Updating Payment Method

To update your card:

1. Go to Settings → Billing → Payment Methods
2. Click "Update" on your current card
3. Enter new card details
4. Save

Or add a new card and set as default.

Default Payment Method

Your default card is charged for:

• Monthly subscription
• Add-on purchases
• Plan upgrades

To change default:

1. Add new payment method
2. Click "Set as Default"
3. Old card remains saved (optional)

Removing a Payment Method

To remove a saved card:

1. Must have another card saved (or cancel subscription)
2. Click "Remove" on the card
3. Confirm removal

Security

Your payment info is:

• Encrypted end-to-end
• Processed by Stripe (PCI compliant)
• Never stored on Synoveo servers
• Protected by fraud detection

Troubleshooting

"Card Declined"

• Verify card details are correct
• Check sufficient funds/credit
• Contact your bank if issues persist
• Try a different card

"Invalid Card"

• Check expiration date
• Verify card number
• Ensure CVC is correct

Contact Support