Rates & Availability

Rates & Availability Calendar

Set nightly room rates, manage seasonal pricing, and apply restrictions from the calendar view.

The Rates & Availability calendar is your day-to-day pricing tool. Use it to set nightly rates, apply seasonal adjustments, configure weekday/weekend pricing, and manage restrictions for each room type.

Calendar Overview

Navigate to Rates & Availability in the sidebar to open the rate calendar.

  1. Select a room type from the dropdown at the top
  2. The calendar displays the next several weeks with daily rate information
  3. Each day cell shows the nightly rate, availability count, and any active restrictions

What Each Day Shows

Each calendar cell displays:

  • Nightly rate -- the base price in your property's currency
  • Available rooms -- how many units are left to sell
  • Restrictions -- minimum stay, stop sell, close to arrival, or close to departure indicators

Click on any cell to quickly edit the rate for that specific date. Click and drag across multiple dates to select a range for bulk editing.

Setting Rates

Single Day Edit

Click on any day in the calendar to edit its rate directly. You can change:

  • Base rate -- the nightly price in your currency
  • Minimum stay -- the minimum number of nights a guest must book when arriving on this date

Bulk Edit (Date Range)

For updating multiple days at once:

Select a Date Range

Click on a start date in the calendar, then click on an end date to select a range.

Open the Bulk Edit Panel

The Bulk Edit panel appears on the side with all available settings.

Set Your Values

Configure any combination of:

  • Base rate
  • Minimum stay
  • Stop sell (close dates to all bookings)
  • Close to arrival (block new arrivals on these dates)
  • Close to departure (block departures on these dates)

Apply Changes

Click Save to apply changes to all selected dates at once.

When you create a new room, Synoveo automatically seeds 90 days of rates and availability so you can start selling immediately.

Seasonal Pricing

Most properties need different prices for different times of the year. Instead of manually adjusting rates day by day, set up seasonal pricing to automatically apply the right rate for each period.

How Seasonal Pricing Works

Use the bulk edit feature to set rates for entire seasons at once:

  1. Select the date range for the season (e.g., June 15 -- September 15)
  2. Set the nightly rate for that period
  3. Save

Example: Hotel with three seasons

SeasonDatesDouble RoomSuite
Low SeasonJan 10 -- Mar 31$80/night$140/night
Mid SeasonApr 1 -- Jun 14$110/night$180/night
High SeasonJun 15 -- Sep 15$160/night$260/night

Dates not explicitly set use the base rate configured on the room type.

Special Event Pricing

For holidays, local events, or festivals, set specific prices for individual dates that override your seasonal rates:

  1. Click on the specific date (e.g., December 31)
  2. Enter the event rate (e.g., $250/night)
  3. Save

Date-specific rates always take priority over seasonal rates.

Weekday and Weekend Pricing

Many properties charge more on weekends (typically Friday and Saturday nights). You can set different rates for specific days of the week using the bulk edit panel.

Setting Weekend Rates

  1. Select a date range that covers your desired period
  2. In the bulk edit panel, set the rate
  3. Repeat for weekdays and weekends separately

Example:

DayRate
Monday -- Thursday$100/night
Friday -- Saturday$130/night
Sunday$100/night

Set your seasonal rates first, then go back and adjust specific days or weekends that need different pricing. Date-specific overrides always take priority.

Restrictions

Restrictions control when guests can book, arrive, or depart. They are powerful tools for managing your inventory during peak periods and special events.

RestrictionEffect
Stop SellCompletely blocks the date from being booked
Close to Arrival (CTA)Guests cannot check in on this date, but it can be part of a longer stay
Close to Departure (CTD)Guests cannot check out on this date
Minimum StayGuests arriving on this date must book at least N nights

Common Use Cases

ScenarioRestrictionExample
Holiday weekendMinimum stay3-night minimum for the Friday check-in
Room maintenanceStop sellBlock affected dates completely
Event in townMinimum stay + rate increase2-night minimum with 20% higher rate
Turnover day (vacation rentals)Close to arrivalNo check-ins on your designated changeover day
Full hotel eventClose to departureEnsure all guests stay through the event

Applying Restrictions

  1. Select the dates on the calendar (single day or range)
  2. In the edit panel, toggle on the restriction you want
  3. For minimum stay, enter the number of nights
  4. Save

Restrictions are sent to all connected booking channels automatically.

Be careful with stop sell -- it completely closes the date on all channels. If you only want to prevent new arrivals while allowing existing multi-night stays to include that date, use Close to Arrival instead.

How Pricing Works for Bookings

When a guest books, Synoveo calculates the total price step by step:

  1. Looks up the nightly rate for each night of the stay from the calendar
  2. Applies the rate plan modifier (e.g., -10% for non-refundable)
  3. Sums all nightly rates to get the subtotal
  4. Applies length-of-stay discounts (weekly or monthly, if configured on the room)
  5. Applies any promotion code discount
  6. Calculates the deposit or full payment based on your payment settings

Example: 3-night stay at a hotel

NightBase RateNon-Refundable (-10%)
Friday$130$117
Saturday$130$117
Sunday$100$90
Total$360$324

Rate Calendar Tips

Color Coding

The calendar uses colors to help you spot patterns:

  • Green cells -- rates have been explicitly set
  • Gray cells -- using the default base rate (no override)
  • Red indicators -- restrictions are active (stop sell, CTA, CTD)
  • Blue indicators -- minimum stay restriction in effect

Currency

The rate calendar uses the currency configured in your property settings. All rates are displayed and stored in your chosen currency.

  • Use the arrow buttons to move between weeks or months
  • Click Today to jump back to the current date
  • Switch between week view and month view depending on your planning needs

Best Practices

  • Plan ahead. Set seasonal rates for the next 6-12 months so guests can book in advance.
  • Fill gaps first. Use the calendar view to identify dates with no rate set and fill them in.
  • Use bulk edit for efficiency. Updating rates one day at a time is tedious -- use date ranges whenever possible.
  • Review weekly. Glance at the calendar each week to check that upcoming rates look correct.
  • Check derived rate plans. After updating base rates, verify that your non-refundable and other rate plans still make sense at the new price points.
  • Monitor competitor pricing. Adjust your rates to stay competitive, especially during low season.

Next Steps

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