Local SEO GuideFundamentals

The Local Pack

Understanding Google's Local 3-Pack and how to appear in it

The Local Pack (also called the Map Pack or 3-Pack) is the boxed area showing three local businesses with a map on Google Search.

What is the Local Pack?

When you search for local services, Google displays:

  1. Map showing business locations
  2. Three business listings with key info
  3. "More places" link to expanded results

The Local Pack appears above organic results, making it prime real estate for local businesses.

What Information Appears

Each listing in the Local Pack shows:

  • Business name
  • Star rating and review count
  • Business category
  • Address or service area
  • Hours (and "Open/Closed" status)
  • Phone number
  • Website link
  • Directions button

Why the Local Pack Matters

Visibility

  • Appears at the top of search results
  • Takes up significant screen space
  • 44% of clicks go to Local Pack results

Click-Through Rate

  • Local Pack listings get 4x more clicks than organic results for local intent queries
  • Mobile users often tap "Call" or "Directions" directly

Zero-Click Actions

  • Users can call, get directions, or read reviews without visiting your website
  • This makes GBP optimization critical

How Google Selects the 3 Businesses

Google uses three primary factors:

1. Relevance

How well your profile matches the search query:

  • Primary category alignment
  • Keywords in business name
  • Services and products listed
  • Description content

2. Distance

How far your business is from the searcher:

  • For "near me" queries, closest businesses often win
  • For city-level queries, distance matters less
  • Service-area businesses show based on service area, not office location

3. Prominence

How well-known and trusted your business is:

  • Review count and rating
  • Citation presence
  • Website authority
  • Brand recognition

Local Pack Variations

Standard Local Pack

Three listings with map. Most common format.

Local Services Ads

For some categories (plumbers, lawyers), paid listings appear above organic Local Pack.

Hotel Pack

Shows hotels with prices and booking options.

Local Finder

Clicking "More places" opens an expanded list with more businesses and filters.

Factors That Improve Local Pack Rankings

Optimize Your GBP

  • Complete all profile fields
  • Choose accurate primary category
  • Add photos regularly
  • Post updates weekly
  • Respond to reviews

Build Reviews

  • More reviews = higher rankings
  • Recent reviews matter more
  • Higher ratings help
  • Keywords in reviews may help

Ensure NAP Consistency

  • Same name/address/phone everywhere
  • Match your GBP exactly
  • Fix inconsistent citations

Optimize Your Website

  • Include local keywords
  • Add schema markup
  • Ensure mobile-friendliness
  • Create location pages (for multi-location)

Understanding Position Changes

Local Pack positions fluctuate based on:

  • Searcher's location (even across a city)
  • Time of day (open vs closed)
  • Device type
  • Personalization
  • Algorithm updates

Don't panic over minor fluctuations. Focus on consistent optimization.

Tracking Local Pack Performance

Monitor your Local Pack visibility using:

  • Google Business Profile Insights: Search queries and visibility
  • Local rank tracking tools: Position by location
  • Manual searches: Check from different locations

Key Takeaways

  1. The Local Pack captures 44% of clicks for local searches
  2. Only 3 businesses appear (unless expanded)
  3. Relevance, distance, and prominence determine rankings
  4. Your position varies by searcher location
  5. GBP optimization is essential for Local Pack visibility

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