Website Setup

Synoveo includes a ready-made property website that showcases your rooms, photos, and amenities, with a built-in booking engine so guests can reserve directly.

What Is the Synoveo Property Website?

Your property website is a professional, mobile-friendly site that Synoveo creates for your property. It pulls information from your Synoveo account, so it always stays up to date.

What's included:

Property overview with description and photos
Room listings with pricing and availability
Built-in booking widget for direct reservations
Photo gallery
Location map and contact information
Guest reviews
Mobile-responsive design that works on any device

Your property website is included with your Synoveo subscription. There are no additional hosting fees or setup costs.

Activating Your Website

Go to Website Settings

In your Synoveo console, navigate to Website > Settings in the sidebar.

Review your property information

Synoveo pre-fills your website with information from your property profile. Review it to make sure everything looks right.

Choose your subdomain

Pick a subdomain for your website (e.g., yourproperty.synoveo.com). Keep it short and memorable -- ideally your property name.

Activate the site

Click Publish Site in the status banner at the top of the page. Your website goes live immediately at your chosen subdomain.

Your Subdomain

Every property website gets a free subdomain on synoveo.com:

https://yourproperty.synoveo.com

Choosing a good subdomain

Good	Avoid
`riverside-inn`	`riverside-inn-hotel-2024`
`hotel-bella-vista`	`mybusiness123`
`sunset-lodge`	`test-site`

Pick a subdomain that matches your property name. Guests should recognize it immediately.

Subdomain rules

Lowercase letters, numbers, and hyphens only
Must be at least 3 characters
Must be unique (not already taken)
Cannot be changed after activation without contacting support

Custom Domain Setup

Want your website at your own domain (e.g., www.yourbrand.com)? You can connect a custom domain.

Get your domain

Purchase a domain from any domain registrar (Namecheap, GoDaddy, Google Domains, etc.) if you don't already have one.

Add the domain in Synoveo

Go to Website > Domain Settings and enter your custom domain name.

Configure DNS records

At your domain registrar, add the DNS records Synoveo provides. Typically, this is a CNAME record pointing to Synoveo's servers.

Record Type	Name	Value
CNAME	`www`	`sites.synoveo.com`

Verify and activate

Back in Synoveo, click Verify Domain. Once DNS propagation is complete (usually 15 minutes to a few hours), your custom domain will be active with automatic SSL.

DNS changes can take up to 48 hours to propagate globally, though most complete within an hour. Your synoveo.com subdomain continues to work during this time.

The booking widget is the heart of your property website. It lets guests check availability and book rooms directly.

What guests see

Date picker -- Select check-in and check-out dates
Guest count -- Choose number of adults and children
Available rooms -- See rooms available for their dates with pricing
Room details -- View photos, amenities, and description for each room
Book now -- Complete the reservation with payment

How it connects

The booking widget pulls live data from Synoveo:

Rates come from your rate plans
Availability reflects real-time inventory across all channels
Room details come from your property setup
Payments process through your connected Stripe account

When a guest books through your property website, it counts as a direct booking with zero commission.

Previewing Your Site

Before going live, preview your website:

In Website settings, click Preview
Review how your property appears on desktop and mobile
Check that rooms, photos, and rates display correctly
Test the booking widget to ensure it works end to end

Website Content Sources

Your website automatically pulls content from different parts of your Synoveo account:

Content	Source	How to Update
Property name & description	Property profile	Edit in Property Settings
Rooms & pricing	Room setup + rate plans	Edit in Rooms or Rates
Photos	Photo gallery	Upload in Property Settings
Location & map	Property address	Edit in Property Settings
Reviews	Connected review sources	Automatic
Contact info	Property profile	Edit in Property Settings

Updating your property information in Synoveo automatically updates your website. There's no need to edit the website separately.

Going Live Checklist

Before sharing your website with guests, make sure:

Property description is complete and compelling
At least 5-10 quality photos are uploaded
All room types have descriptions and photos
Rate plans are configured with current pricing
Availability calendar is up to date
Payment processing (Stripe) is connected
Contact information is correct
You've tested the booking flow end to end