Local SEO GuideTroubleshooting
Ranking Drops
Diagnosing and recovering from local search ranking decreases
Ranking drops can happen suddenly or gradually. Understanding why helps you recover faster.
Types of Ranking Drops
Sudden Drop
- Overnight ranking loss
- Usually algorithm or penalty related
- Often affects specific rankings
Gradual Decline
- Slow erosion over weeks/months
- Often competition-related
- Harder to pinpoint cause
Partial Drop
- Lost rankings for some keywords
- Others remain stable
- May indicate targeted issue
Diagnosis Process
Step 1: Verify the Drop
Confirm it's real:
- Check from different devices
- Use incognito/private browsing
- Check from different locations
- Use rank tracking tools
Rule out:
- Personalized results
- Location-based variations
- Temporary fluctuations
- Tool inaccuracies
Step 2: Check Timeline
Correlate with events:
- Algorithm updates
- Changes you made
- Competitor actions
- Industry events
Step 3: Identify Scope
Determine what's affected:
- All keywords or specific ones?
- Local pack only or organic too?
- Desktop and mobile?
- One location or all?
Common Causes and Solutions
Google Algorithm Updates
Symptoms:
- Drop coincides with announced update
- Many businesses affected
- Industry-wide discussions
Solutions:
- Research the specific update
- Identify what it targets
- Adjust strategy accordingly
- Wait for dust to settle
Guideline Violations
Symptoms:
- Sudden, severe drop
- Possible suspension notice
- Specific violation warnings
Solutions:
- Review Google's guidelines
- Fix any violations immediately
- Request reinstatement if needed
- Ensure full compliance
Competitor Improvements
Symptoms:
- Gradual decline
- Competitors ranking higher
- Your metrics unchanged
Solutions:
- Analyze competitor changes
- Improve your optimization
- Focus on differentiators
- Build more reviews/citations
Negative SEO or Spam
Symptoms:
- Unusual backlink patterns
- Spam reviews appearing
- Citation inconsistencies
Solutions:
- Audit your backlinks
- Disavow toxic links
- Report spam reviews
- Clean up citations
Website Technical Issues
Symptoms:
- Site speed problems
- Mobile issues
- Crawl errors
- SSL problems
Solutions:
- Run technical SEO audit
- Fix site speed issues
- Ensure mobile-friendliness
- Resolve crawl errors
GBP Changes or Issues
Symptoms:
- Information changed unexpectedly
- Listing edits by Google
- Category changes
Solutions:
- Audit your GBP listing
- Correct any wrong information
- Re-verify accuracy
- Check for suggested edits
Investigation Checklist
GBP Audit
- Verify business information is correct
- Check for Google-suggested edits
- Review category accuracy
- Confirm verification status
- Check for duplicate listings
- Review recent changes
Website Audit
- Check for technical errors
- Verify mobile-friendliness
- Test page speed
- Review on-page SEO
- Check for manual actions in Search Console
Citation Audit
- Verify NAP consistency
- Check major directories
- Look for conflicting information
- Review recent citation changes
Review Audit
- Check for spam reviews
- Review recent negative reviews
- Assess overall sentiment
- Compare to competitors
Competition Analysis
- Track competitor rankings
- Analyze their recent changes
- Compare optimization levels
- Identify their improvements
Recovery Strategies
Immediate Actions
- Fix any obvious issues
- Correct GBP information
- Address technical problems
- Remove guideline violations
Short-Term Actions
- Increase optimization efforts
- Request more reviews
- Clean up citations
- Improve content quality
Long-Term Actions
- Build sustainable advantages
- Focus on customer experience
- Develop unique differentiators
- Monitor consistently
When to Wait vs. Act
Wait When:
- Drop is minor (1-2 positions)
- Algorithm update just happened
- No clear cause identified
- Fluctuation is normal pattern
Act When:
- Drop is significant (page 2+)
- Clear cause is identified
- Violation exists
- Issue is fixable
Preventing Future Drops
Regular Monitoring
- Track rankings weekly
- Monitor GBP insights
- Watch for changes
- Set up alerts
Proactive Optimization
- Stay current with best practices
- Continuously improve listing
- Build review momentum
- Maintain citation accuracy
Diversified Strategy
- Don't rely on one factor
- Build comprehensive presence
- Multiple traffic sources
- Strong website AND GBP
Key Takeaways
- Verify drops are real before reacting
- Identify the specific cause
- Fix violations and issues immediately
- Be patient with algorithm fluctuations
- Build sustainable, diversified presence